Users & Roles





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POS

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POS: Receipts and Tickets

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After

User can disable printing manually.

Printing management
User can manage printing settings.

User can reprint production dockets.

Ticket printing
User can reprint order tickets when in table mode.

User can create an invoice from a customer receipt.

Partial receipts
User can create partial receipts.

User can print duplicates of a customer receipts.

Duplicate receipts
User can print a copy of the customer receipt.

User can send a receipt by email.

Email receipts
User can send a copy of customer receipts by email.

User can change the payment method of a customer receipt.

Payment method management
User can edit payment methods on receipts.

POS: Cancellation and Voids

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After

User can cancel items that have been sent.

Line voids
User can cancel items already sent to production.

User can return items.

Partial refunds
User can do a partial refund or refund individual items.

User can recall a previously closed order.

Order reopen via refund
User can refund and reopen closed orders.

User can cancel receipts on the POS.

Order refunds
User can void and refund processed transactions.

POS: Orders

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After

User can transfer items from one account to another.

Item transfer
User can transfer items between orders and tables.

Add as many goals as applicable

Table transfer
User can transfer table to other users.

User can bypass table protection.

Table access
User can access tables from other users.

User can apply order profiles.

Order profile management
User can add or edit an order’s profile.

POS: Payments

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After

User can open the cash drawer using the Open drawer button.

Cash drawer access
User can open the cash drawer without processing a transaction.

User can split accounts.

Order split
User can divide order into separate checks.

User can force a tip on an account.

Tipping
User can manually add tips to orders.

POS: Shifts

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After

User can use the time clock to track worked hours.

Time clock access
User can clock in and out to track worked hours.

User can open and close shifts.

Shift management
User can open and close shifts.

POS: Configurations

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After

User can change the default configuration.

Configuration management
User can change the current POS configuration.

User can reload the POS configuration.

Configuration reload
User can reload the current POS configuration to apply Back Office updates.

User can view and manage customers.

Customer management
User can edit customer profiles on the POS.

User can modify sales restrictions.

Sales restrictions
User can set item quantity limits directly from the POS.

User can manage payment terminal settings in the POS.

Terminal management
User can manage or set up payment terminals.

Hidden

1. User is a manager.
2. User is in training, transactions are not saved.

BO

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BO: Users

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After

[BO-CONFIG] User can edit the configuration

Settings and configuration
User can edit the POS, Hardware, Business, Operations and Payments sections in the Back Office.

[BO-USERS] User can manage users and their access rights

User management
User can manage all users and permissions.

Requires Settings & Configuration to be enabled before activation.

[BO-TOKENS] User can view connection codes

Connection codes access
User can view POS connection codes.

[BO-TOKENS] User can create and revoke connection codes

Connection codes management
User can create and remove POS connection codes.

[BO-REPORT] User has access to the Back Office reports

Sales report access
User can view the sales report.

[BO-AUDIT] User has access to the Back Office fiscal reports

Fiscal report access
User can view the fiscal report.

User has access to the financial services

Finance overview
User has access to financial services information.

[BO-WRITE] User has write access to the Back Office

Integrations and customers
User can edit the Integrations, Customers and Loyalty sections in the Back Office.

[BO-SUBS-READ] User can view account invoices and subscription details

Subscription overview
User can view subscription invoices and details.