Lightspeed is the unified point of sale and payments platform powering the world’s best retail and hospitality businesses.

Professional Services -Strategic Package

Custom designed for retailers to switch effortlessly to Lightspeed Retail and continue to optimise the platform with strategic support to future proof your business.

We operate on your timeline

You should focus on what matters most–growing your business.

By leveraging the skills of Lightspeed’s Launch and Professional Services team, you will receive dedicated support to ensure the switch to Lightspeed Retail will minimise any disruptions to your business.

The Launch and Professional Services team will be an extension of your team, using their expertise to focus on ensuring your business runs effectively and takes advantage of all the integrations Lightspeed Retail offers you.

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You get access to exclusive benefits

Dedicated strategic account manager

They’ll work with you throughout onboarding and beyond.

In-depth migration

Migrate suppliers, categories, products, customers, gift cards, and loyalty points.

Access in-depth technical support

For all your APIs, integrations and NetSuite set up if required.

Technical consultant support

Available to provide integration support and ensure all your tech stacks works together.

Set your trainers up
for success

In-depth training and documentation from Lightspeed so they can train your wider team.

Dedicated strategic account manager

Monthly health checks and bi-annual business reviews to help optimise your use of Lightspeed Retail.

Get support
quickly

Whenever you need it with front-of-the-queue technical support via phone and chat.

Let’s chat

Ready to learn more about how Strategic Package will help elevate your business? Reach out to our team to get started.