Professional Services -Strategic Package
Custom Designed for retailers to switch effortlessly to Lightspeed and continue to optimise your platform with strategic support to future-proof your business
Subscription: $150 per outlet, per month
We operate on your timeline
You should focus on what matters most–growing your business.
Focus on growing your business while Lightspeed’s Implementation and Professional Services team ensures a seamless switch to Lightspeed Retail.
Kickstart your success with a tailored onboarding plan!
You will be assigned a dedicated implementation consultant who will work collaboratively with you to set you up for success
What
Process/ Details
Training school/Admin account provisioning
Provide account access for staff training and data warehousing for testing.
Data workshops
Review and establish data structures and requirements for formatting Lightspeed-supported files:
+ Customers
+ Products
+ Suppliers
Data imports
+ Initial import of completed Lightspeed-supported files.
+ Conduct data integrity checks for client review and updates
Training
Train-the-trainer sessions, including:
+ Navigating Lightspeed Retail.
+ Inventory Control.
+ Selling in Lightspeed Retail.
+ Reporting in Lightspeed Retail.
+ CSV Training.
Integrations
Propose integration dates considering custom integration needs.
Strategic Account Manager Handover
Handover from Implementation Team to Strategic Account Manager for final rollout steps.
Terms and Conditions
Start Date & Expiry
Onboarding services must begin within 90 days of purchase.
Go-live Date
Your launch date is dependent on the timely provision of all required information.
Missing or delayed details may result in a postponement of your go-live date.
Refunds
Please note that onboarding services are non-refundable.
