Lightspeed Payments

Reconciling with Lightspeed payments

Bridge the gap between your guest checks and your payouts with automated matching that turns hours of manual work into seconds of clarity.

The Cost of Disconnected Data

When your POS and your payments system live in separate silos, your team is forced into a manual game of catch-up.

The data gap: Guest checks rarely match payouts due to tip adjustments, split-payment timing, and processing fees.
Operational drain: Managers spend hours every week manually cross-referencing spreadsheets to find “missing” transactions.
Margin leakage: Without order-level visibility, small discrepancies and refund errors go unnoticed, eating away at your bottom line.

The Solution: One Source of Truth

Access a Reconciliation report in the Financial Services section of the merchant portal that automatically syncs Lightspeed sales with your payouts.

Automatic transaction matching

We pair every Lightspeed POS sale with its corresponding payout to eliminate the manual spreadsheet chaos once and for all.

Unified multi-store visibility

View reconciled revenue across every bar, dining room, and location in a single dashboard for a 360-degree view of your business.

Instant financial clarity

Transform raw payment data into clear, actionable insights that give you a clear view of your cash position to fund inventory and growth.

Close the gap on unreconciled sales

Take full control of your revenue by identifying and resolving payment mismatches directly within your dashboard. The system flags unreconciled transactions such as duplicate payments or missing settlements and allows you to take action with one click fixes.

FAQs

How do I access my reconciliation data?

You can view and download your full reconciliation report at any time within the Financial services section of your merchant portal. Simply navigate to the Reconciliation tab to see a complete breakdown of your sales, payments, and payouts.

Why does my payout not match my daily sales total?

Retail payouts are typically net of costs. Our system automatically calculates and displays deductions for Processing fees, Dispute fees, and Adjustments so you can see exactly why your “Net sales” and “Paid out” amounts differ.

What should I do if the dashboard shows a “Difference”?

difference (highlighted in orange) occurs when the recorded sales do not perfectly match the processed payments or payouts for that day. You can click on the specific date to see which payment method or payout ID is causing the discrepancy and resolve it before your next audit.

Can I see reconciliation data for all my store locations at once?

Yes. You can use the location filter in the top right corner of the portal to toggle between a specific storefront or an All locations view. This allows you to manage the financial health of your entire retail footprint from a single screen.

How do I share this information with my accountant?

Every reporting view includes an Export button. You can instantly download your summary, payment method breakdowns, or payout lists as audit ready files to be uploaded directly into your accounting software.