Lightspeed simplifies your operations with automation and connectivity, giving you unmatched insights so you can delight customers and maximise success.
Lightspeed Marketing & Loyalty
All the tools you need to grow and retain a loyal customer base, seamlessly connected to your POS.
Customised loyalty program
Design a loyalty program your customers will love—keeping them coming back, spending more and loving your brand.
- Omnichannel rewards
Let customers easily earn and redeem rewards—whether they’re shopping in-store or online, across all your locations. - Points-based program
Boost engagement beyond purchases. From referrals to reviews, award points for actions that drive growth for your business. - Tiered loyalty
Reward your most loyal customers with exclusive tiers. Motivate customers to spend more to level up and unlock additional rewards. - Program updates
Keep your program running like clockwork. Automated updates ensure customers always know their points and rewards while your business stays at the forefront.
Reviews taken care of
Build trust and amplify your online presence with automated Google review requests and one place to track, manage and respond to reviews.
Automated, personalised marketing
Drive repeat visits and sales with targeted campaigns that reach customers when it matters the most.
- Email and SMS campaigns
Build sleek, branded emails and SMS campaigns in minutes. From menu updates to exclusive promos, get customers excited to return. - Ready-to-go automations
Effortlessly engage customers at key moments with pre-built campaigns. Thank first-timers, re-engage lapsed customers, share a birthday reward and more. - Custom workflows
Deliver perfectly timed, hyper-relevant messages with custom automations created using customer data and engagement history.
Advanced analytics
Finetune your loyalty program for better results with deep customer and performance insights.
- Loyalty reporting
Track and measure how your average customer lifetime value, retention rate and order frequency increase over time. - Marketing analytics
Review which tactics and channels deliver the best results, and track the sales and revenue resulting from each campaign.
Base subscription
AUD $80/month
Includes:
- One site
- 500 customers
- 100 SMS credits (first month only)
Add-ons
- Additional sites – AUD $50
- Additional customer block (1,000 per block) – AUD $10
- Premium onboarding USD $500