Lightspeed simplifies your operations with automation and connectivity, giving you unmatched insights so you can delight customers and maximise success.

Lightspeed Marketing & Loyalty

All the tools you need to grow and retain a loyal customer base, seamlessly connected to your POS.

Illustrated image

Customised loyalty program

Design a loyalty program your customers will love—keeping them coming back, spending more and loving your brand.

  • Omnichannel rewards
    Let customers easily earn and redeem rewards—whether they’re shopping in-store or online, across all your locations.
  • Points-based program
    Boost engagement beyond purchases. From referrals to reviews, award points for actions that drive growth for your business.
  • Tiered loyalty
    Reward your most loyal customers with exclusive tiers. Motivate customers to spend more to level up and unlock additional rewards.
  • Program updates
    Keep your program running like clockwork. Automated updates ensure customers always know their points and rewards while your business stays at the forefront.
Illustrated image

Reviews taken care of

Build trust and amplify your online presence with automated Google review requests and one place to track, manage and respond to reviews.

Automated, personalised marketing

Drive repeat visits and sales with targeted campaigns that reach customers when it matters the most.

  • Email and SMS campaigns
    Build sleek, branded emails and SMS campaigns in minutes. From menu updates to exclusive promos, get customers excited to return.
  • Ready-to-go automations
    Effortlessly engage customers at key moments with pre-built campaigns. Thank first-timers, re-engage lapsed customers, share a birthday reward and more.
  • Custom workflows
    Deliver perfectly timed, hyper-relevant messages with custom automations created using customer data and engagement history.
Illustrated image

Advanced analytics

Finetune your loyalty program for better results with deep customer and performance insights.

  • Loyalty reporting
    Track and measure how your average customer lifetime value, retention rate and order frequency increase over time.
  • Marketing analytics
    Review which tactics and channels deliver the best results, and track the sales and revenue resulting from each campaign.
Illustrated image

Get started with Lightspeed Marketing & Loyalty

Base subscription
AUD $80/month

Includes:

  • One site
  • 500 customers
  • 100 SMS credits (first month only)

Add-ons

  • Additional sites – AUD $50
  • Additional customer block (1,000 per block) – AUD $10
  • Premium onboarding USD $500