Be the go-to store in your space
Lightspeed Retail
Lightspeed Retail is the easy-to-use retail platform for managing sales, streamlining inventory management and improving visibility across channels, so you can focus on what matters.
Powering game-changing businesses in over 100 countries
For retailers with big ambitions
Switch to Lightspeed and get one platform for managing multi location sales, inventory, customers, suppliers and reporting. No more disconnected solutions, distractions or duplicate effort.
Why Retailers switch to Lightspeed
One platform & partner for your business
Intuitive sales flows for the shopfloor, a centralized inventory system for operations, multichannel loyalty and email tools for marketing, unified financial reporting for finance and flexible APIs for tech.
- Simple, intuitive selling
Simplify your checkout with an intuitive POS that gives you flexibility to sell how you want and is easy to pick up—staff can get started with little to no training. - Fast, reliable payments
Cut down on human error and stop paying hidden fees. Our fully integrated payments don’t punish you when customers use premium cards or give you the run around when you need support. - Centralised multi-location inventory management
Manage inventory, prices, data and more for every location and channel anywhere you are. Ensure sales and inventory data are always in sync and that you can easily transfer inventory across stores and channels. - Detailed insights and data
Make data driven decisions with reporting on business performance across your entire operation—such as key financial metrics, inventory and employee performance, sales trends and more. - Connect in-store and online
Streamline selling, managing inventory and tracking customers across channels. Get set up effortlessly with Lightspeed eCom or connect your existing online store to connect your online and offline presence. - Execute marketing and track ROI
Build loyalty and drive more customers in-store and online with marketing, loyalty, social and review tools that are easy to implement and show clear ROI on your marketing efforts. - Manage service sales
Optimise efficiency from shop floor to the workshop with tools to improve staff and customer communication and manage service based sales. - A tech stack that works for your business
Extend your retail stack by integrating industry-leading apps for accounting, ecommerce, customer chat, marketing, employee scheduling, ERP and more via Lightspeed’s partner ecosystem and API. - A platform you don’t have to think about
Ensure your systems don’t keep you up at night. With 99.9% uptime you can make changes and improve your operations with a stable, cloud-based platform. - The support you need comes as standard
We’re here to help configure the platform to your needs and ensure a smooth transition to a new system. Once you’re up and running, speak to a retail expert 24/7 via chat, phone or email. Get chargeback assistance and dispute management whenever you need.
Our Bonus Extras
All the hardware you need
Run our platform on your preferred web browser or iOS device. Plus, we’ll include a free terminal for each of your locations, with no monthly fees and all the security you need. Lightspeed Payments includes PCI compliance, 24/7 server security monitoring and built-in active global fraud protection.
BBPOS WisePOS E
– Tap, insert, swipe
– iOS or desktop
– EMV & PCI-compliant
BBPOS WisePad 3
-Chip or pin contactless payments
-iOS or desktop
-EMV & PCI-compliant
Mobile tools to help you get ahead
Lightspeed’s Scanner and Reporter apps help you improve store operations, visibility & control by leveraging mobile technologies. Available on IOS and Android.
There are 400-500 people using the platform on behalf of our brand on a daily basis, and they need it to be incredibly user friendly, visually appealing and simple to navigate. Lightspeed has been a helpful transition from our static old platform that was not cloud based, slow and couldn’t be updated with a single source of truth. Lightspeed’s ability to integrate and be customised has allowed us to continue evolving the platform for our needs.
Miki Giampaolo
COO of Elite Supplements
50+ locations on Lightspeed
*Customer Locations as at March 31, 2023 and excludes approximately 158,000 Customer Locations attributable to the Ecwid eCommerce standalone product. Customer Locations means a billing merchant location for which the term of services have not ended, or with which we are negotiating a renewal contract, and, in the case of NuORDER, a brand with a direct or indirect paid subscription for which the terms of services have not ended or in respect of which we are negotiating a subscription renewal. A single unique customer can have multiple Customer Locations including physical and eCommerce sites and in the case of NuORDER, multiple subscriptions. See the section entitled “Key Performance Indicators” in Lightspeed’s most recent MD&A available on our investor relations website and at www.sedar.com and www.sec.gov for more details.
**For the twelve months preceding March 31, 2023, Lightspeed’s customers processed $87.1 billion in GTV through Lightspeed’s platform. “Gross Transaction Volume” or “GTV” means the total dollar value of transactions processed through Lightspeed’s cloud-based software-as-a-service platform, excluding amounts processed through the NuORDER solution, in the period, net of refunds, inclusive of shipping and handling, duty and value-added taxes. GTV does not represent revenue earned by Lightspeed. GTV excludes amounts processed through the NuORDER solution because they represent business-to-business volume rather than business-to-consumer volume and Lightspeed does not currently have a robust payments solution for business-to-business volume. See the section entitled “Key Performance Indicators” in Lightspeed’s most recent MD&A available on our investor relations website and at www.sedar.com and www.sec.gov for more details.
