Powering the world’s best retailers
Lightspeed Payments
Lightspeed Retail and Lightspeed Payments are unified into one powerful set of tools. Together, they’ll help you run your business more efficiently—all while giving you a more consistent payments experience with access to more innovative features.
Fast, secure, reliable payments
- Less errors and greater efficiency: Reduce manual errors from managing multiple systems
- Better Support: Reduce the run around and back and forth with the banks and get fast, expert 24/7 support including chargeback and dispute resolution support
- Upgraded tech: Switch to Lightspeed Payments and we’ll throw in the latest terminals for every location.
- Streamlined bookkeeping: Consolidate sales and payments reporting in one system, for quicker reconciliation and clearer P&Ls
What’s Included
- 1 free terminal per register
- No terminal rental fees
- Fast & secure checkout
- No third party accounts required
- Fast, next day deposits
- Secure data with end-to-end encryption for all transactions
- 24/7 chargeback and general support
- PCI DSS compliant
- 24/7 server security monitoring
What you need for your application
To process your application as quickly as possible, it is important that you provide accurate information. The information you are required to provide includes:
- Document signer’s personal information: This will include their home address and date of birth, as required by AUSTRAC. Lightspeed reserves the right to run a credit check if necessary.
- Legal Business Name: This is the Sole Proprietorship/LLC/Corporation name that you registered with the ASIC (Australia Securities & Investments Commission). Your business needs to maintain a status of Active or In Good Standing.
- Tax ID (ABN and ACN): In Australia, if you’re a public/private company (not individual), you need to provide two fields: the Company Tax ID (Australian Business Number (ABN)) and the Company Registration Number (Australian Company Number (ACN)). Your ABN has to match your legal business name under the ASIC records.
- Business address: We need to verify your business operating location.
- Bank Account: A bank account associated with the Sole Proprietor/LLC/Corporation name provided in the application is required. This is the account your processed funds will be deposited.
- You may be required to upload an image (voided cheque, bank letter, bank statement, or online banking environment) of your banking information. This image must have the following information visible: Business legal entity name or DBA name, Account number and BSB (Bank State Branch number)
Some tips when applying
- Ensure the image/scan of any documents uploaded is legible and of a high quality
- Access paper copies of your ABN details from the Australian Business Register – https://www.abr.gov.au/business-super-funds-charities/applying-abn/your-business-information-abr/paper-copies-abn-details
- Use ABN Lookup – https://abr.business.gov.au/ to find your business ABN
- If you have a tax agent they can log into the ABR and check records and request the document as well.
- See some example documents here
1. Complete the subscription activation form sent to you by your Lightspeed Account Executive
Note: If you have already completed this step, jump to step 3
2.Once your payment is confirmed, please click the hyperlink to navigate to you personal Login screen.
3. Enter the email address and password you use to log in to Lightspeed Retail
4. Navigate to Setup > Payment types.
5. In the Lightspeed Payments banner, click Apply now.
6. Select the Outlet you wish to use Lightspeed Payments in.
Merchants with a single business location will have their location chosen by default.
7. Click Activate Payments
8. Fill in all required fields and click Save and continue. Repeat this step until the entire application has been completed
9. Review your application to ensure all information is correct and click Submit.
If you have multiple locations, repeat the application process for each outlet. Your application(s) will be reviewed in the order they are received. Once accepted, you will be notified via email and in the Lightspeed Payments Merchant Portal
