Restomax
Restomax is a Belgian hospitality POS company, positioning itself as the number 1 cash register system in Belgium. Built on Odoo infrastructure, it serves restaurants and fast food venues across Belgium and France through a reseller network. It offers a modular ecosystem — POS, self-order kiosk, QR ordering, Click & Collect, KDS, reservations (Book), loyalty (Boost), and a web backoffice. Key strengths are its Belgian-first compliance (black box 2.0 free for life, PEPPOL), deep fast food tooling (kiosk, call screen), and 7/7 local support in FR and NL. No public funding history; appears bootstrapped. Pricing has recently shifted from pure à-la-carte to structured bundle packages.SME.
Why we win
Why we lose
Global scale and multi-location power
- Lightspeed operates in 100+ countries; Restomax is confined to Belgium and France via resellers
- True enterprise multi-location management with consolidated dashboards across sites, regions, and brands
- Restomax has no credible path to international expansion for a customer who grows beyond Benelux
Black box 2.0 free for life
- Black box 2.0 is included in all plans at no extra cost, including the base Table Menu, a legally required fiscal module in Belgium
- PEPPOL e-invoicing is built in and compliant with Belgium’s 2026 mandate
- Belgian fiscal receipts, VAT configurations, and local tax rules are pre-configured out of the box
Advanced analytics and business intelligence
- Pulse App, Advanced Insights, Benchmarks and Trends give operators cross-industry performance context
- Restomax backoffice reporting is functional but basic; no predictive analytics or benchmark comparisons
- Lightspeed’s data layer is built for operators scaling beyond a single site or concept
Strong fast-food and kiosk stack
- Self-order kiosk (bestelzuil) natively integrated — strong differentiator for fast food and QSR venues
- Call screen / buzzer system for customer pickup notification: not available in Lightspeed
- Click & Collect online ordering with per-platform pricing control (different prices for Uber Eats vs in-store)
- Uber Eats, Deliveroo, and Takeaway.com all integrated via HubRise bridge with automatic catalog sync
Deeper payment flexibility
- Lightspeed supports multiple PSPs; Restomax primarily integrates Viva Wallet and Atos terminals
- Integrated tipping, split payments, and partial payments all native in Lightspeed
- No Tap to Pay on iPhone/Android — Restomax requires physical terminal hardware for every payment point
Native reservations and table management
- Restomax Book is a fully integrated reservation system at €9.90/month, including online widget and table planning, included in the Table Menu at €149/month
- 3D floor plan management natively built into the POS
- Pocket Pad: handheld waiter ordering device that integrates directly with the POS and KDS
Platform robustness and offline reliability
- True offline mode including payments; Restomax’s offline capability is limited
- Proven track record across 15+ years and high-volume enterprise environments
- Restomax runs on Odoo infrastructure, which can introduce dependency risk for updates and stability
Cashless and event capabilities
- Dedicated cashless/wristband payment solution for festivals, events, and corporate catering; Lightspeed has no equivalent
- Particularly strong for multi-vendor events and sports clubs: a vertical we do not serve well
Loyalty, hardware shop, and integrations ecosystem
- Lightspeed’s native loyalty and punch card programme vs Restomax’s Boost module requiring separate setup
- Dedicated hardware shop with tested, curated devices vs Restomax’s hardware-on-request model
- Significantly broader third-party integration marketplace
- Lightspeed has native Uber Eats integration
Important note on Belgian-market customers
- Restomax’s Belgian fiscal compliance (black box 2.0, PEPPOL since Jan 2026) and local reseller network are genuine strengths for Belgian SMEs. Always lead with Lightspeed’s compliance coverage, our reseller network in Belgium, and the fact that we scale with them if they open a second location or move abroad.
“Restomax is Belgian, gives me black box for free, and has local support. Why would I switch?“
Lightspeed is fully compliant with Belgian fiscal requirements including black box and PEPPOL, and our support team covers French and Dutch. The real question is what happens when you open a second location, want delivery platforms fully integrated without a HubRise middleware fee, or need analytics that go beyond basic backoffice reports. Restomax is excellent for a single Belgian venue; Lightspeed is built for what comes next.
“Restomax at €149/month all-in sounds cheaper than Lightspeed. How do you compete on price?“
The Table Menu at €149 is compelling on paper, but it requires annual commitment and payment is handled separately via Viva.com, Yavin, or Worldline — so you’re managing two relationships, two contracts, and two support lines. With Lightspeed Payments you get one integrated solution. And when you add HubRise for delivery (not included in base plans), the real cost climbs. The comparison needs to include the full stack.
“We’re a fast food business. Restomax has kiosks and a call screen — aren’t they a better fit?“
For a single fast food venue focused entirely on the Belgian market, Restomax is a serious option and the kiosk and call screen are genuine differentiators we don’t match today. The case for Lightspeed is scalability: if you plan to open more sites, want real multi-location reporting, or need to grow beyond Belgium, Lightspeed gives you a foundation Restomax can’t. For pure single-site Belgian QSR, be honest about the trade-off.
Category
Feature
Restomax
Lightspeed
Reservations
Native reservation widget
✅
Included in Table Menu package, add on €9.90/month
✅
POS
Floor plan and table management
✅
✅
Split and merge bills
✅
✅
Order Anywhere
QR code ordering at table
✅
✅
Delivery (Uber Eats)
✅ via HubRise (not in base plans)
✅ direct integration
KDS
Kitchen Display System
✅
✅
Payments
Native integrated payments
❌
Viva.com / Yavin / Worldline separately
✅
Loyalty
Loyalty / Punch cards
✅
✅
Reporting
Sales reports
✅
✅
Pulse / Benchmarks & Trends
❌
✅
Integrations
Third-party integrations
❌ Moderate
Shyfter, HubRise, Chift, Booking Expert
✅ Wide-ranged
180+ available integrations
Support
24/7 support
✅
English, French, Dutch
✅
English, German, French, Dutch
Kiosk
Customer facing kiosk (bestelzuil)
✅
❌
Geography
Market availability
❌ Belgium + France only
✅ 100+ countries
Subscription tiers
Table Menu
€149 / location / month (annual)
Quick Menu
€249 / location / month (annual)
All-in Menu
€349 / location / month (annual)
Payment rates
Restomax does not have its own payment product. Payment processing is handled by one of three separate partners the customer contracts independently: Viva.com, Yavin or Worldline
Restomax’s plans include the technical integration link to these terminals but payment rates, contracts, and settlement are entirely separate agreements
Viva.com(primary): Europe’s first cloud-based neobank, present in 24 EU countries, 48.5% owned by JPMorgan Chase. Uses Interchange++ pricing — rates depend on card type and monthly volume; not publicly disclosed per merchant
Yavin(added 2026): smart terminal with built-in tipping, reviews, and product catalogue; rates follow Yavin’s own acquiring structure, also not publicly disclosed
Worldline: global payments incumbent; rates negotiated directly, volume-dependent
Key sales point: the customer is managing two separate vendors (Restomax + payment partner), two contracts, and two support relationships. Lightspeed Payments consolidates this into one