Powering the world’s best retailers

Partnering with Pooltrackr

Pooltrackr is purpose-built software for pool businesses. It manages water testing, service jobs, technician scheduling, and customer history and integrates directly with Lightspeed.

Lightspeed runs the retail side, Pooltrackr runs everything else.

How Pooltracker helps retailers

Most pool businesses operate retail and service as completely separate workflows — manual job sheets, disconnected systems, no shared customer history. That creates double handling, invisible revenue, and no visibility across the business. Pooltrackr connects retail and servicing into one system.

Best fit customers:

They have a service team or send technicians to customer sites
Offer water testing and other services in store
They’re managing jobs manually or across multiple systems
They have more than one location

What’s in it for the customer?

Listen for these in your conversations and lead discovery with something like “Do you offer any pool services or is it mostly retail?”

More revenue, less effort

Water test results generate automatic chemical recommendations, which drive product sales without any extra push from staff.

Inventory information they can trust

Technician-level inventory tracking (warehouse functionality) eliminates stock shrinkage (businesses running this report saving an average of $200K/year in inventory loss.)

Less double-handling

Invoices, customer records, and product data stay in sync across Lightspeed, Pooltrackr, and Xero automatically.

Better visibility

Jobs, technicians, service history, and retail activity all in one place — across locations and vehicles.

A more professional experience

Every water test, job, and interaction is recorded against the customer, so nothing falls through the cracks.

Spotting the opportunity

Lead discovery with something like “Do you offer any pool services or is it mostly retail?” and listen for these in your conversations

We offer pool servicing
We send technicians out to customers
We do water testing in store

How the integration works

Two-way data sync between Lightspeed and Pooltrackr:

Contacts

Customer/contact records sync both ways in real time

Products & pricing

Products and pricing are managed in Lightspeed and locked read-only in Pooltrackr

Invoices

Pooltrackr invoices push into Lightspeed and automatically adjust inventory

Technicians

Technicians map to specific outlets/registers in Lightspeed (including warehouse functionality for vehicle-level inventory tracking)

Payments

Payment status updates flow between both systems and into Xero

Pooltrackr pricing

Additional technician seats: $55/month each. Base includes one tech + one admin. Onboarding/integration fees apply.
Pass leads across before pricing conversations.

Plan

Ideal for

Price

(inc. GST)

Lab

In-store water testing only

$49/month

Feild

Service/technician management only

$66/month

Pro

Retail shop + field service

$115/month

Hand off

Pooltrackr handles demos, follow-up, and close from there.
Drop leads and questions into the shared Slack channel — tag Alistair (ANZ Sales Manager) for sales, Natalia for support, Brendan for anything complex.

Spot the opportunity

Make the introduction to Pooltrackr

Pass the lead

Whats in it for you

For design, development, or ongoing site work, we can recommend Lightspeed eCom Experts, Upwork freelancers, or our Custom Development team. Once you’re live, ongoing support is included, so you can focus on selling, not troubleshooting.

Bringing Pooltrackr into a deal means a more complete solution for the customer
Better platform stickiness
A stronger foothold in the pool & spa vertical
Customers are more invested and less likely to churn

lightspeedhq.com

APAC Retail

2026